December 2

“Service Policy & Procedure Manual”

“Service P&P Manual.” General Motors Policy and Procedure Manuals. “Warranty Solicitation Policy GM prohibits the Service Agent calling, mailing, distributing materials, advertising , or otherwise communicating to customers for the correction of warranty or special coverage condition(s) where no customer notification has been made by GM.”  read in full

December 2

“Legal Liability Notice EMAIL”

“Legal Liability Notice.” Hyundai Motor America. 19 Jun. 2014. Email. Subject: Service Campaign TT5 – 2015 Sonata (LF) Front Brake Caliper Inspection and Replacement (TSB# 14-01-025) “LEGAL LIABILITY NOTICE: You are required to keep confidential any and all information and documents provided to you in the conduct of carrying out work for this service campaign…”  read.

December 2

“Toyota Warranty Policy & Procedures”

Policy 5.21, Warranty Solicitation. Toyota Service Policy and Procedure. May 2014. “Dealer solicitation of customers in connection with warranty service, Technical Service Bulletins (TSB), Customer Support Programs (CSP) and the like, is prohibited. Specifically, dealers may not solicit customers or advertise in any form of media including oral,written, graphic, or picture. This also includes but.

December 2

“Automakers can stop supplier price-fixing now, but will they?”

“Automakers can stop supplier price-fixing now, but will they?” Automotive News. 22 Nov. 2014. “The U.S. Department of Justice has assessed $2.4 billion in fines on 32 auto parts suppliers and charged 46 individuals — nearly all of them Japanese — in the largest antitrust prosecution in U.S. history…”  read in full

December 2

“Air Bag Recalls Trigger New Scrutiny”

Jeff Bennett and Christopher Rogers and Christopher Matthews. “Air Bag Recalls Trigger New Scrutiny.” The Wall Street Journal. 22 Oct. 2014. “The Manhattan U.S. attorney’s office is investigating whether air bag supplier Takata Corp. made misleading statements about the safety of its air bags to U.S. regulators, people familiar with the matter said. The probe.

December 2

“Airbag Maker Takata Saw and Hid Risk in 2004, Former Workers Say”

Hiroko Tabuchi. “Airbag Maker Takata Saw and Hid Risk in 2004, Former Workers Say.” The New York Times. 6 Nov. 2014. “Alarmed by a report a decade ago that one of its airbags had ruptured and spewed metal debris at a driver in Alabama, the Japanese manufacturer Takata secretly conducted tests on 50 airbags it.

December 2

“Honda pushes dealers for buyers’ signatures on airbag liability”

Arlena Sawyers. “Honda pushes dealers for buyers’ signatures on airbag liability.” Automotive News. 28 Jul. 2014. “I understand that if this used car I’m buying is in a crash, the airbag could kill me.” That’s the gist of a document that American Honda Motor Co. wants it’s dealers to require buyers of 2001-11 used Honda.

December 2

“Hyundai to pay $17.35M fine for recall delay”

“Hyundai to pay $17.35M fine for recall delay.” Detroit News. 9 Aug. 2014. “Hyundai Motor Co. agreed to pay a $17.35 million civil penalty for delaying a 2013 recall… This is the latest example of NHTSA taking a hard line with automakers for delaying recalls. It fined General Motors Co. a record $35 million in.

December 2

“Toyota Admits Misleading Customers; Agrees To $1.2 Billion Criminal Fine”

Joann Muller. “Toyota Admits Misleading Customers; Agrees To $1.2 Billion Criminal Fine.” Forbes. 19 Mar. 2014. “In a stunning punch to one of the most admired car-makers in the world, the U.S. Justice Department today announced a criminal fraud charge against Toyota Motor for misleading customers about unintended acceleration complaints in its cars…”  read in.

December 2

“G.M. Lawyers Hid Fatal Flaw, From Critics and One Another”

Bill Vlasic. “G.M. Lawyers Hid Fatal Flaw, From Critics and One Another.” The New York Times.6 Jun. 2014. To the legal department at General Motors, secrecy ruled. Employees were discouraged from taking notes in meetings. Workers’ emails were examined once a year for sensitive information that might be used against the company. G.M. lawyers even.

December 2

“Weak Oversight, Deadly Cars”

Clarence Ditlow and Ralph Nader. “Weak Oversight, Deadly Cars.” The New York Times. 28 Oct. 2014. “WHEN regulators sleep and auto companies place profits over safety, safety defects pile up. A record number of vehicles — more than 50 million — have been recalled this year, a result of congressional hearings and Justice Department prosecutions,.

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